FLux bucket

Running a  

Premier Product Agency.

My journey of joining a small agency as a contract designer and evolving to become the principle operating partner.

Background

Over five years at the boutique product agency, Flux Bucket, in Austin, TX, I progressed from a part-time freelance designer to Head of Product & Design, business partner, and the studio's primary operator. After joining full-time in 2020 as the lead product designer and first full-time hire, I implemented operational improvements that expanded our team from three to ten members and tripled our revenue. In 2021, I became a partner, leading our cross-functional team to deliver innovative products that transformed our clients' businesses. In Spring 2023, as my partners pursued other interests, I stepped up as Principal Operating Partner, continuing to lead and direct the business while staying connected to my craft.

My Contributions
  • Product Strategy
  • Design Strategy
  • User Research
  • User Experience Design
  • User Interface Design
  • Product Management
  • Project Management
  • Cross-functional Team Leadership
  • Business Leadership
  • Business Operations
  • Sales & Marketing
  • Technical Recruiting
Accomplishments
  • Actively contributed to 15+ small business and startup projects.
  • Served multiple businesses with multi-million dollar annual revenue.
  • Increased our revenue 2.5x in 3 years.
  • Scaled our team of designers, engineers, and project managers from 3 to 10 people.
  • Logged 3500+ hours of billable product work outside of my responsibilities running and managing our business
  • Built and led many cross-functional product teams across numerous client projects.
  • Greatly expanded my network of top-tier professionals and professional contacts.
  • Spearheaded the design and evolution of our company’s brand
  • Learned the fine arts of selling, negotiating, and customer relationship management
  • Sold and managed multiple client contracts worth hundreds of thousands of dollars
  • Served as de facto Head of Operations and Cultural Leader, standardizing our processes and being the core designer of our company's culture.